Answered By: Sue Czerny
Last Updated: May 04, 2017     Views: 5090

Use the settings below to set up your account on your mobile device or to set up your personal email account to retrieve messages from your account. Scroll down for step-by-step instructions for specific devices.



Username: Your FULL email address ( 

Password: Your password 



Incoming Mail Server:

Outgoing Mail Server (SMTP):

On an iPhone, the steps go this way (Note: See Links & Files, below, for an alternative how-to document):

  • Open Settings
  • Select Mail
  • Select Accounts
  • Add iCloud
  • Select Exchange
  • Enter your email address in the form
  • Enter your KU password
  • Select Mail

On Android, it's like this:

    • Open Settings
    • Tap Accounts & sync (under PERSONAL)
    • Tap Corporate
    • Enter your 'Email address' in the form and your 'Password.' 
    • Tap Next
    • Now add STUDENTS/ before your username, and after; it will have the form, STUDENTS/  Change the prefilled 'Server' field below that from '' to and tap Next
    • Click 'OK' through the security notice to continue

Android will show you a menu of options for configuring your account; choose the ones you like.

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